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Customer service training

Discover Pinterest’s 10 best ideas and inspiration for Customer service training. Get inspired and try out new things.
Angry Phone Call: 10 Customer Service and De-escalation Techniques to Handle an Angry Caller

As a call centre representative or manager, chances are you probably receive an angry phone call at least once a day. Here are 10 different ways that angry phone calls can be de-escalated and handled using good customer service.

The best strategies to follow for effectively dealing with an angry customer while ensuring their satisfaction.

Every customer service representative knows how challenging it is to deal with angry customers. On a bad day, every call can end up being a nightmare. On a good day, only a few calls would

Infographic: Top 15 mistakes made by customer service professionals

Live agent assistance tends to be required at pivotal moments in the customer journey. Therefore, it is critical that customer service professionals are able to assist customers quickly and effectively. However, there are a host of reasons why service staff can come unglued, with the customer experience suffering as a result. This infographic from Provide Support examines 15 of the most common reasons that customer service professionals fail to deliver the service standards expected. [Click…

Guess what?  Here we introduce you 5 Powerful Customer Service Phrases You Need to Use  Increase your customer satisfaction with the right customer service phrases!  Click here to read more https://www.unicomcorp.com/blog/7-tips-for-improving-skills-and-abilities-for-customer-service/  #CustomerService #Service #powerful #phrases

Guess what? Here we introduce you 5 Powerful Customer Service Phrases You Need to Use Increase your customer satisfaction with the right customer service phrases! Click here to read more https://www.unicomcorp.com/blog/7-tips-for-improving-skills-and-abilities-for-customer-service/ #CustomerService #Service #powerful #phrases

8 Rules for the Perfect Customer Service That Are Worth Following

A+ customer service is crucial to any business. However, most businesses do not have a plan on how to make the most out of it, which is why we decided to provide you with some tips

Dealing with customers isn't the easiest job in the world, each situation is different and each customer poses a different challenge. Customer service can make or break a brand which is why its important to source the best skills in these positions. If you're struggling to find good customer service agents then here's how to find them. If however, you're looking to get a job in customer service, then these skills are a must to win over your next job interview  #customerservice

Dealing with customers isn't the easiest job in the world, each situation is different and each customer poses a different challenge. Customer service can make or break a brand which is why its important to source the best skills in these positions. If you're struggling to find good customer service agents then here's how to find them. If however, you're looking to get a job in customer service, then these skills are a must to win over your next job interview #customerservice

Watch popular Customer service training videos

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Whether through email, contact form, or live chat, Odoo's Helpdesk app helps you connect with your customers anytime they need a hand. Automate as much or as little as you like, organize tickets based on priority with the drag-n-drop kanban view, and even let customers close their own tickets! Helpdesk integrates with the rest of Odoo's suite of business apps, so as your business grows, you can add what you like and know that *everything is connected* and working together. Give it a try! 👇
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