A friend sent me this checklist she found while cleaning her mother's room. We could not find the company that produced it, but it appears to have been created in 1969. The list includes 10 timeless customer service tips on how to treat people. The list is elegantly simple and is as true today as
Considering a career in counseling? There's a surprising number of paths available—from advising students to working with individuals with disabilities to helping couples navigate their relationships. And this infographic breaks them down.
Organizational trauma-informed care is a systemic approach to service delivery that is grounded in an understanding of the causes and consequences of trauma and promotes resilience and healing. This infographic illustrates the basics of trauma-informed care and shows how organizations can assess their ability to care for people affected by trauma.
WHY NOW IS THE BEST TIME IN HISTORY FOR BLACK WOMEN ENTREPRENEURS - by Charlene Rhinehart via http://www.blackenterprise.com Black Girl Magic is in full effect in the world of entrepreneurship. More women, particularly black women entrepreneurs, are taking the path to ownership, fully investing in themselves and future generations. If you’ve ever thought about being an entrepreneur, you’ll have the support of a sisterhood of women who are doing the same thing. […] The post WHY NOW IS THE…