When autocomplete results are available use up and down arrows to review and enter to select. Touch device users, explore by touch or with swipe gestures.
What Is a Customer Journey Map and How Can You Use One to Improve Customer Experience? Design Ios, Graphic Design Tips, Ux User Experience, Customer Experience, Interaction Design Foundation, Design Thinking Process, Business Model Canvas, Customer Journey Mapping, Human Centered Design
Article from

Customer Journey Maps — Walking a Mile in Your Customer’s Shoes

Customer Journey Mapping enables you to take a “day in the life of a customer.” Here's how this tool will yield powerful insights into and intimate knowledge of what “it’s like” from the user’s angle.


No comments yet! Add one to start the conversation.